Enrollment Season Tips

During enrollment periods (usually June to August and November to January), the library gets very busy. Here are tips to help:

• Sync student records early. Make sure the registrar runs the student sync before clearance checking begins.
• Process returns quickly. Consider opening extra return stations or using the self-checkout kiosk for returns.
• Be patient with clearance delays. After a student pays a fine or returns a book, their clearance status may take up to 5 minutes to update in the system.
• Handle fine disputes calmly. Have the fine calculation details ready to explain to parents. Use the formula: (days late - grace period) x daily rate, capped at the maximum.
• Consider batch waivers. If your school decides to waive fines for the graduating class, process them efficiently through the Fine Manager.