"The fine amount looks wrong"

What you might see: A fine that seems too high or too low compared to what you expected.

Why this happens: Fines are calculated automatically based on your school's borrowing rules (loan policy). The amount depends on:

• How many days late the book was
• The grace period (days before fines start)
• The daily fine rate
• The maximum fine cap

How to fix it:

1. Check the loan policy that applies to this borrower and book type.
2. Do the math:
   • Days late = return date minus due date
   • Subtract the grace period
   • Multiply by the daily rate
   • If there is a maximum cap, the fine will not be higher than that
3. If the fine is genuinely incorrect, contact your school admin to review the loan policy settings.
4. If the policy is correct but the situation warrants it, you can waive the fine (another librarian must approve).

Example: A student returned a book 8 days late. The grace period is 1 day and the daily rate is PHP 5 with a maximum cap of PHP 50.

• Billable days: 8 - 1 = 7
• Fine: 7 x PHP 5 = PHP 35 (under the PHP 50 cap, so the fine is PHP 35)

Still stuck? Contact SchoolAide support with the fine details.